Please invest responsibly — an important message from the GDAX team

We at GDAX couldn’t be more excited by the explosion of interest in digital currencies. The last few weeks has seen an unprecedented increase in the price of digital currencies. More people are engaging with our platform than ever and that bodes well for the future of the digital currency. At the same time, it does create extreme volatility and stress on our systems. We take this very seriously and wanted to share some important thoughts.

We’re continuing to invest heavily to scale our platform

Over the course of this year we have invested significant resources to increase trading capacity on our platform and maintain availability of our service. We have increased the size of our support team by 640% and launched phone support in September. We have also invested heavily in our infrastructure and have increased the number of transactions we are processing during peak hours by over 40x.

There may be downtime which can impact your ability to trade

Despite the sizable and ongoing increases in our technical infrastructure and engineering staff, we wanted to remind customers that access to GDAX services may become degraded or unavailable during times of significant volatility or volume. This could result in the inability to trade for periods of time. Limit and stop-loss orders may not execute in periods of high volatility if there is not sufficient liquidity on the other side. Despite ongoing increases in our support capacity, our customer support response times may be delayed, especially for requests that do not involve immediate risks to customer account security. You can read more in our GDAX User Agreement.

Be an educated investor

We also wanted to remind customers of some of the risks associated with trading digital currency. Digital currencies are volatile and the prices can go up and down. Due to the rapidly changing price of digital currencies, some customers may not have withdrawal limits that are sufficient relative to the value of total digital currency they are storing on GDAX.

As a proactive measure, we encourage customers to check the following items on their accounts:

  1. Ensure your email address is properly receiving all communications and notifications from GDAX. To learn more about ensuring email delivery, please refer to this support article.
  2. Ensure your two-factor authentication is updated and functional. If you have recently switched mobile devices, your two-factor authentication needs to be properly migrated to the new device. In addition, please migrate from SMS two factor to Google Authenticator to enhance the security on your account, if you have not already done so. To learn more about two-factor authentication, please refer to this FAQ.
  3. Familiarize yourself with your trading limits. They can be found here.
  4. Expect payments to take the maximum number of days indicated when making a deposit or withdrawal.

Stay up to date

We will continue to update customers on our website, our status page, via email, on our blog and on Twitter.

We will keep you informed

We are committed to safety, security and transparency. We are working tirelessly to provide the best service and support but we can’t promise perfection during the periods of extraordinary demand. We will continue to do our best to keep our customers informed.

Please invest responsibly — an important message from the GDAX team was originally published in The Coinbase Blog on Medium, where people are continuing the conversation by highlighting and responding to this story.

GDAX adds Litecoin Trading

Litecoin trading is now available on GDAX. We’re excited to continue supporting more digital assets to meet the demands of our growing customer base.

Charlie Lee, Director of Engineering at Coinbase, developed Litecoin in 2011. Since then, Litecoin has become one of the most widely traded digital assets and continues to attract strong trader and investor interest worldwide. GDAX supports the following trading pairs:

  • LTC / USD — Available to U.S. customers only
  • LTC / BTC — Available to all GDAX customers

We look forward to adding additional digital assets and trading pairs to GDAX in the future.

You can learn more about Litecoin by visiting Get started trading today by opening a GDAX account.

GDAX adds Litecoin Trading was originally published in The Coinbase Blog on Medium, where people are continuing the conversation by highlighting and responding to this story.

Announcing New Trading Pairs

We are excited to announce the addition of two new trading pairs at GDAX. Customers in Europe can now trade Ethereum and Litecoin on our ETH/EUR and LTC/EUR books. We’re committed to serving the European market and adding new products and features that our institutional clients demand.

We are also excited to announce that we have opened a new office in London. The team there is focused on delivering products designed for the local markets as we build GDAX into a truly global product.

Here is what you can expect from us over the next 12 months:

  • Better localisation — We’ll be improving the user experience. Expect support for more fiat currencies, quicker onboarding and support for local languages.
  • Local payment methods — We’ll be adding alternative payment methods, making it easier to deposit and withdraw funds from your account.
  • Customer support — We’re scaling up our customer service team, aiming to deliver faster response times and support in local timezones.

Stay tuned for more updates later this year.

To begin trading, sign up or login to your GDAX account here.

Announcing New Trading Pairs was originally published in The Coinbase Blog on Medium, where people are continuing the conversation by highlighting and responding to this story.

A beginner’s guide to Litecoin

What is Litecoin?

According to the Litecoin website, “Litecoin is a peer-to-peer Internet currency that enables instant, near-zero cost payments to anyone in the world.” If you’re familiar with the digital currency Bitcoin, the above definition might sound similar. That’s because Litecoin is based on Bitcoin’s open source codebase, but with a few technological differences. Litecoin was never intended to replace Bitcoin but to complement it like the silver to Bitcoin’s gold. This beginner’s guide should help those who are new to Litecoin to understand the high level differences between these two digital currencies.


The great thing about open source software projects such as Bitcoin is that anyone in the world can fork the original codebase to include new features they want. The value assigned to each digital currency is determined by the community of adopters that decide to hold and use it. While Bitcoin is currently the largest digital currency by market capitalization, this doesn’t mean that there isn’t room for other digital currencies to coexist or to serve a specific use case or community.

Litecoin founder Charlie Lee wanted to modify Bitcoin’s rules in ways he considered beneficial. Specifically Charlie wanted to reduce the amount of time required to confirm a new transaction as well as change the Bitcoin mining algorithm (the way new coins are generated) to ensure anyone could participate in the network. Bitcoin’s transaction confirmation time is 10 minutes while Litecoin’s is only 2.5 minutes. Litecoin is able to process a higher volume of transactions due to the faster transaction confirmation time.

Bitcoin mining uses the algorithm SHA-256 which is processor intensive while Litecoin mining uses scrypt which is more memory intensive. Early on Bitcoin was able to be mined using regular computers (CPUs) and later on more powerful gaming computers (GPUs). Now due to the increase in mining difficulty created by competition within the network the only way mining is profitable after accounting for electricity and mining equipment costs is through the use of Application Specific Integrated Circuit (ASIC) miners. These are expensive machines built specifically for mining and won’t be able to be used for anything else. Since only some people have the resources to buy and operate ASICs, Charlie did not want Litecoin mining to be dominated by ASICs. Therefore he created Litecoin with a more memory intensive mining algorithm to make mining Litecoin less efficient for ASICs and was more accessible to everyone.


One important aspect of Litecoin is that its creator, Charlie Lee, is publicly known and actively participates in the cryptocurrency community. The anonymous creator of Bitcoin, Satoshi Nakamoto, who has since disappeared, isn’t available to provide guidance and leadership over the technical direction of Bitcoin. Having the founder available is important when it comes to helping others understand and rally behind Litecoin’s vision.

Currently, Charlie is pushing the community to support adding an upgrade to Litecoin called Segregated Witness (SegWit) that he and others believe will set the foundation for implementing future innovations. SegWit is essentially a change to the transaction data format that requires less storage space. This upgrade would allow for adding additional scaling innovations like Lightning Networks (LN) where transactions can quickly settle off blockchain meaning not all transactions will have to go through the public ledger. This upgrade is applicable to both Bitcoin and Litecoin. However Bitcoin requires 95% of miners to signal they are ready to support SegWit for activation to occur while Litecoin only requires 75%. This lower consensus threshold in addition to an active founder means that it will be easier for Litecoin to push forward this change.

Charlie wrote a letter to the Litecoin mining community to convince them to support SegWit. The benefits of having decentralized currencies is the creator can’t just implement things on their own. However, there are benefits to having a vocal leader to guide technological progress within a community, especially during a time when it is clear there needs to be a change or there is a major disagreement. The exciting part is that Litecoin can serve as a way for Bitcoin to see how these changes go.


Litecoin has existed for almost as long as Bitcoin. There is already established infrastructure for Litecoin and exciting news that there might be major new developments on it soon. Below are some links that may help you understand Litecoin further and keep up with the development.

Understanding Litecoin

Keeping up with Litecoin

Thank you to Will Warren and many Coinbase employees especially Charlie Lee and Jordan Clifford.

A beginner’s guide to Litecoin was originally published in The Coinbase Blog on Medium, where people are continuing the conversation by highlighting and responding to this story.

When is the right time to invest in digital currency?

This week has seen all-time price highs for both Bitcoin & Ethereum. There are often drastic, sudden price changes in digital currency, and whenever the price starts to move there’s never any shortage of “FOMO” around whether it’s the right time to buy or not. As with any kind of investment, this can cause a lot of anxiety, uncertainty, or fear to participate at all.

One of the best strategies I think people can employ is dollar cost averaging, effectively lessening your exposure to price shifts by investing over a longer period of time. It’s pretty simple: think of a dollar amount you’re willing to spend on a regular cadence ($100 a week, for example). On Coinbase we try to make this as simple as possible.

Here’s what setting up a recurring buy looks like…

Buy & Sell interface on Coinbase

Past performance

Obviously mileage varies depending on the asset, and past returns are not indicative of future ones—but let’s take a look back at how this strategy would have performed for the assets we currently support on Coinbase:

What if, 1 year ago, I invested $100 a week in…


@ $1,582.67 per BTC (chart data here)


@ $86.60 per ETH (chart data here)


@ $23.12 per LTC (chart data here)

Historically, digital currencies have been quite volatile — and will likely remain this way as the ecosystem matures. This strategy is a great way for new participants to get involved without the anxiety of committing a significant amount of capital at a fixed price. Not to mention you also get the added benefit of adjusting this amount up or down as you go.

Over the coming months we’re planning new features that will continue to make it simpler for our users to grow, manage and track their digital currency portfolios. Want to work with us? Join our team.

Note: Coinbase does not recommend any specific investments or investment strategies.

When is the right time to invest in digital currency? was originally published in The Coinbase Blog on Medium, where people are continuing the conversation by highlighting and responding to this story.

Coinbase adds support for Litecoin

We are pleased to announce that Coinbase is adding support for Litecoin. Customers can now easily buy, sell, send, and store Litecoin via the Coinbase website or mobile apps. This is part of our shift to supporting more types of digital assets over the coming year.

To get started, visit the “Buy/Sell” page on or tap on “Buy” or “Sell” options in our iOS or Android apps.

At Coinbase, our mission is to create an open financial system for the world. We’re paving our path to that goal by creating the most trusted and easiest way to buy/sell digital currency. With the addition of Litecoin, one of the most trusted and popular digital currencies, we are moving one step closer to our goal.

For more information on Litecoin, please check out this beginner’s guide to Litecoin by Coinbase product manager, Linda Xie.

Your feedback is important to us. Feel free to reach out to us at our Community Forum. If you don’t have a Coinbase account, sign up here!

Coinbase adds support for Litecoin was originally published in The Coinbase Blog on Medium, where people are continuing the conversation by highlighting and responding to this story.